As the Director of Customer Experience, you are an integral part of the customer’s journey and will develop, drive and scale multi-channel support for SmartCompliance. You will oversee the Customer Experience organization that encompass Customer Support, Customer Success, and Full Service teams.
LOCATION: Bryan, TX
JBKnowledge is a family of professionals building great technology for Insurance and Construction since 2001. Our team of consultants, analysts, developers and designers help companies build the technology they need to stay competitive - and help them find their inner geek along the way.